Conditions of Use

WEB SITE TERMS AND CONDITIONS

WELCOME TO TANK WORKSHOP

TERMS AND CONDITIONS OF USE

This Statement outlines the terms and conditions governing all sales and purchases made through this website, regardless of whether the order was transmitted via the internet, telephone or mail order. By accessing, browsing and/or using this website you acknowledge that you have read, understood and agree to be bound by these terms and to comply with all applicable laws and regulations. If you do not agree with these terms, do not use this site.

PRICING


All prices quoted are subject to change at any time at the discretion of Tank Workshop.

All prices are quoted in U.S. dollars (USD, $). Tank Workshop reserves the right to reject any orders which include incorrect prices which may occur due to data entry errors, code errors, hacking, incorrect pricing provided by manufacturer, translation errors etc. Prices are not negotiable and do not include postage and handling. Postage and handling costs will be calculated when completing the order. Please note there is a minimum order charge of $5.00 for all orders under $20.00

SHIPPING

We can send your order anywhere around the world via USPS. All our items are packed for safe delivery. We ship all products by USPS Priority for all orders shipped within the 50 contiguous states. ALL International orders are shipped via USPS International First Class Air Mail. Please see our shipping and returns policy for more details.

We normally ship our products within fifteen business days. If we are unable to dispatch your order within that time frame, we will contact you via email and advise you of the expected shipping date.

** Please note: While I strive to cast and mail each order out as expeditiously as possible, orders can take fifteen (15) business days to fulfill, and in rare instances, up to a month, based on seasonal volume, re-molding requirements (i.e. worn-out molds) and supply chain delays (resin/rubber availability). Tankworkshop is a one-man shop at the moment, and RESIN casting is a very time-consuming,expensive and skilled production operation. I do not have a warehouse stocked with inventory waiting to ship – each order is cast by me as it comes in, in the order in which is was received. Quality is of paramount importance to me, so I take extra care to ensure each order is accurate and that each part is cast to my specifications (e.g. minimal to no air bubbles, etc.). I appreciate each and every order, so if you placed an order with me, please know that I am working diligently to fulfill it, and that you WILL receive it – I just ask for your patience.

Please check your delivery address carefully as we will not be responsible for delivery to an incorrect address. The customer shall be responsible for the cost to resend a parcel that is returned because of an incorrect address.

ONCE YOUR ORDER HAS BEEN SHIPPED YOU ARE NOT ABLE TO CANCEL YOUR ORDER.

PAYMENT


Payment options provided by Tank Workshop include Visa, MasterCard, Discover Card and PayPal through PayPal payment services. Personal Checks and USPS Money Orders will only be accepted for U.S. ORDERS and are to be made payable to:Brian Watkins

Please post to: Tank Workshop c/o Brian Watkins 108 Franklin St. Hackettstown NJ 07840-1925 USA

All payments by check/M.O. must be received within 7 business days from the day the order is placed. If payment is not received within this time frame the order will be cancelled. All personal checks will require to be 'cleared' by the bank before goods can be shipped. This may require 10-15 business days.

RETURNS POLICY


If an order has been insured and shipped by USPS and is not received or if an item is received and it is either damaged or faulty, a return claim MUST be filed with Tank Workshop within 5 days from date of shipped goods for U.S. orders. International orders will be 30 days. If the order was not insured Tank Workshop is not responsible for lost, stolen or damaged items. Please see our shipping and returns policy for more details

Email details of your claim to: info@tankworkshop.com

The following options will then be made available:
1. Replacement: If possible, a replacement will be sent, subject to availability.
2. Refund: If a refund is required, it will be provided according to the original payment (i.e. if payment was made by check/M.O, the refund will be made by check. If the item was purchased by PayPal, the account shall be credited).

Returns are not accepted due to a change of mind, so please choose carefully. Exchanges will not be permitted.

LICENSE AND SITE ACCESS

Access to the Tank Workshop website is granted only for the purpose of accessing the products offered. Under no circumstances may any individual alter any part of the website. No part of this site may be reproduced for any reason, nor may any parts of the site be displayed anywhere apart from www.tankworkshop.com unless written permission has been granted by Tank Workshop. You are granted access to Tank Workshops website under the condition that you will not interfere, or attempt to interfere with any of the content.

LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL TANK WORKSHOP BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR PROFIT, ARISING OUT OF THE USE, OR THE INABILITY TO USE, THE PRODUCTS ON THIS SITE.

LAW AND JURISDICTION

These Terms and any matter relating to this Site will be governed by the state of New Jersey law and the state of New Jersey courts shall have non-exclusive jurisdiction in respect of them.

PRIVACY

We are committed to protecting your privacy and this statement summarizes what personal details we may collect from you before, during or after you use our Site and what we will do with them. Any changes to our privacy policy will be posted on this page.

When you contact us we will use your email address for the purposes of administering your query or order and responding to you. We will not publish your personal information and will not supply your personally identifying information to other companies or individuals. We may, with your permission, send you information about our company and our products and services. Please see our privacy information page for further details.

SECURITY

All of our credit card transactions online are processed by PayPal. All transaction details are encrypted so you are safe to shop with Tank Workshop.

Shopping at Tank Workshop is secure. This site uses the latest in security technology to ensure a safe & secure transaction during your shopping experience. Your payment information is transmitted and processed through PayPal. Your confidential information is automatically encrypted in transit from your computer to PayPal using an encryption key length of 128-bits.

Tank Workshop does not receive or store ANY credit card information on it's computers, web site or servers.

COPYRIGHT

All content and the compilation of all content on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, artworks, products and data compilations is the property of Tank Workshop and protected by United States and International copyright laws.

No part of this website may be reproduced without the express, written permission of Tank Workshop.

Our contact details are as follows:

 

Tank Workshop
108 Franklin St.
Hackettstown, NJ 07840-1925
USA

Email: info@tankworkshop.com
Phone number: 201-230-6904

Your IP Address is: 54.225.41.203
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